Refund policy

 

Return Policy


ALL BUILT-TO-ORDER AND CUSTOM WORK ITEMS ARE NOT REFUNDABLE. These built-to-order and custom items are covered under our 1 year warranty and back our work 100%.

All other items have a 30 day money-back return policy if they are unused and in a resellable condition not including shipping charges. Return shipping is responsibility of the buyer.
All other used conditions will require a minimum 25% restocking fee prorated to the usage of your item, or rejected at QC Charge sole discretion.

Please call or write prior to shipping any returned item, ALL ITEMS MUST INCLUDE AN RMA NUMBER OR YOUR PACKAGE WILL BE REJECTED.
This including returns for warranty claims, repairs, incorrect product, etc.

Return Address:

QC Charge Parts
1315 Hot Spring Way
Suite 102
Vista, CA 92081

We REQUIRE that an RMA (Return Merchandise Authorization) form be included with any package sent to us. Please email support@qccharge.com to initiate your return.

    Business Hours
    M-F 9am-5pm PST